Friday, November 25, 2016

The real return from strong business processes and automation

On a regular basis, we discuss the importance and usefulness of good business systems and automated processes in the orthodontic and dental practice.  We talk in general terms about time savings, accuracy and ability to direct people to the most productive tasks, but how does that actually translate into dollars in your pocket?  Lately, as I have spent time with practices that do not utilize these systems versus those that embrace them, I have been absolutely amazed by the dollar value added by implementing technology in the orthodontic practice.
Let me give you a simple example of a stark difference created by automated systems: refunds.